Contact
Talk to the people building it.
No ticket queue, no bot, no phone tree. The same people who write the code read the inbox — usually replying within two working days.
One address for everythinghello@hundo.in
Working hours are Indian ones, so a Friday evening note is usually answered on Monday.
| Subject line | What happens | |
|---|---|---|
| An account for your household | Anything — or skip the email and use the box on Start free | A person sets it up by hand. That is the whole sign-up. |
| A number that looks wrong | The screen and what you expected | The numbers are the product, so a wrong one is a bug we want. |
| Your data — export, correction, deletion | “Data request” | Taken first. The privacy policy is the commitment we are held to. |
| A security problem | “Security” | Top of the pile. Tell us before the internet and we fix it and credit you. |
No phone support
Nobody from Hundo will ring you or message you on WhatsApp.
Nothing to ask for
Never a PIN, an OTP, a bank password or a payment. There is nothing to pay for in beta.
If someone claims to be us
It is not us. Forward it to hello@hundo.in and we will say so publicly.